IT Apprenticeship Mishcon de Reya LLP

Our Technology Team is involved in some incredibly exciting and innovative initiatives across the Firm. Rather than being considered a support function, the department is an integral part of the strategy of the Firm and this is reflected both by the level of investment and how technology initiatives are discussed at the most senior level.

Sign in to apply


Apprenticeship summary

Tasks will include:

  • Provide first line support, log service desk calls from the end-users
  • Log all actions taken and resolutions
  • Provide administrative support to the Technology Department
  • Where necessary escalate the call, in a timely manner, to a Training &
  • Application or Technical Support Analyst as appropriate
  • Take ownership of issues and be proactive when dealing with queries
  • Annual wage


  • Working week

    You will be working for four days per week (9.30-5.30) and spend one day studying with the tuition provider.

    Total hours per week: 37.00

  • Expected duration

    18 Months

  • Date posted


  • Expected start date


  • Closing date


  • Standards

    Infrastructure technician

  • Apprenticeship level


  • Reference number


  • Training Provider


  • Location

Requirements and prospects

Desired Skills

Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative,Ability to work independently

Personal qualities

Desired qualifications

GCSE or equivalent 6 subjects (Grade Grade C/4 or above) Essential,A Level or equivalent 3 subject (Grade Grade B) Essential,Other Microsoft Products (Office and Windows 10) (Grade Working proficiency) Essential

Future prospects

This programme is an 18 month fixed term contract.  Whilst not guaranteed, we hope to be able to offer our apprentices further opportunities at the end of their apprenticeship programmes.

Things to consider

About the Employer

Mishcon de Reya is an independent law firm, which now employs more than 900 people offering a wide range of legal services to companies and individuals. Based in London and Singapore, the firm services an international community of clients and provides advice in situations where the constraints of geography often do not apply. The work it undertakes is cross-border and complex, spanning five core practice areas: Corporate; Dispute Resolution; Employment; Private; and Real Estate.


Mishcon de Reya LLP