Hospitality Apprentice - Food and Beverage Service - Masala Zone, Covent Garden Masala Zone

An amazing opportunity has arisen to work for one of the London's best Indian Restaurants - Masala Zone. We are looking for a motivated, passionate individual to join the team as a Food and Beverage Apprentice.

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Apprenticeship summary

At Masala Zone, we have a passion for making sure customers have an enjoyable time – delicious genuine Indian food, newly renovated exciting interiors and great staff delivering great service.

We are currently seeking Hospitality Apprentices to work within our restaurants, you will be

  • Working with the hospitality team to serve customers
  • Deliver outstanding customer service
  • Work in a fast paced environment
  • Take payments and orders

You will be offered great benefits:

  • Starting competitive salary
  • Training on and off the job
  • 28 days’ holiday
  • Free staff meals
  • Restaurant discounts
  • Restaurant Vouchers
  • Development training
  • Recommend a friend incentives

We are looking for people who are:

  • Passionate
  • Warm & accommodating
  • Immaculate presentation
  • Positive attitude

You will be working towards your Level 2 Hospitality Team Member Standard, which will last 12-15 months. During this time you will be paid a competitive salary so that you can earn whilst you learn, and your trainer will arrange meetings with you on site so that you can work through your programme.

  • Weekly wage


  • Working week

    30 hours per week, Monday to Sunday, various shifts including evenings and weekends

    Total hours per week: 30.00

  • Expected duration

    12 months

  • Date posted


  • Expected start date


  • Closing date


  • Standards

    Hospitality team member

  • Apprenticeship level


  • Reference number


  • Training Provider


  • Location


Requirements and prospects

Desired Skills

  • Excellent communication skills
  • Attentive and proactive
  • Understanding that the customer comes first
  • Maintaining a high standard of customer service
  • Good teamwork ethic
  • The ability to work under pressure in a fast paced environment

Personal qualities

  • Clean, tidy and professional appearance
  • Punctual and reliable
  • Pride in doing the best job possible
  • Commitment to completing apprenticeship programme
  • Must be available to work evenings and weekends

Desired qualifications

No qualifications required

Future prospects

Ongoing training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Things to consider

The current National Minimum Wage for an apprentice is £3.90 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year. Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year. The minimum wage rates are £6.15 an hour for 18-20 year olds, £7.70 for anyone aged 21 to 24 and £8.21 for those over 25. Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week). These rates apply from 1st April 2019.

About the Employer

Masala Zone was created in 2001 by Ranjit Mathrani, his wife Namita Panjabi, & Camellia (Namita’s sister) out of their passion for customers to enjoy proper Indian food as eaten by Indians daily in India. This was after their success with Chutney Mary & Veeraswamy, the celebrated fine dining Indian restaurants.

This was to counter the false image that the thousands of Bangladeshi curry-houses in the UK served authentic Indian food.

The first Masala Zone restaurant, in Soho, rapidly became one of the most popular Indian restaurants in the UK. There are now 7 restaurants all in London.

Each of our restaurants strives to present real Indian cuisines, friendly service, & strong design, with each being visually different.


Masala Zone