Apprentice Education and Training Administrator Guys and St Thomas NHS Trust

An exciting opportunity to work for this excellent NHS Trust in Central London. The Apprentice Education and Training Administrator will provide administrative support to the leadership, management and education team and ensure appropriate office systems are in place, and developed, to meet changing service requirements.

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Apprenticeship summary

The Apprentice Education and Training Administrator will provide administrative support to the leadership, management and education team and ensure appropriate office systems are in place, and developed, to meet changing service requirements. This will include document control and file management for the team. Initiative and independent judgement are essential as the post holder will need to make decisions in order to facilitate effective working practices and assist with a wide range of tasks including project work and administrative tasks.

They will manage and maintain complex relations with candidates, service users and training providers, as well as provide administrative support to the team as required. They are responsible for general promotion of training programmes with the expectation of supporting the coordination of recruitment and promotional events in and outside the Trust.

Duties and Responsibilities.
Administrative:

  • Word processing of letters, reports, strategy and policy documents and papers including the development and creation of spreadsheets, using Word, Excel and PowerPoint as required and also creating posters, notices and leaflets to support corporate events
  • General office management to ensure appropriate administrative support is provided to the team. Creating and maintaining office systems, including the organisation and control of files, databases, spreadsheets and archiving of expired release documents
  • Leading on specific projects, for example, compiling and monitoring programme or provider evaluation
  • Compiling the training tracking report to the Head of Department
  • Arrange and coordinate meetings and booking required facilities
  • Draft Quality Control and procedural documents that assure the management of relevant services

People Management:

  • To supervise administrative support staff that work in the team, including monitoring their performance and carrying out their appraisals. To identify any issues and concerns related to the team and to feedback regularly to the Development Manager
  • To exercise judgement when dealing with staffing problems
  • To monitor, report and manage all administrative support staff sickness absence and annual leave
  • To ensure other team administrative staff carry out their general and individually allocated job responsibilities as agreed
  • To ensure all Administrative staff adheres to all agreed Trust and Departmental policies, protocols and procedures
  • To work with the Development Manager to identify the training requirements of the team
  • To co-ordinate the training and induction of new and temporary administrative support staff in the team as well as the continued training of existing staff. Manage and ensure that administrative and staff meet their mandatory training requirements and attend all training updates as and when required

Communication:

  • Deal regularly with confidential and often complex information that is received and discussed by the Training Department; relating to staff personal and performance data
  • Deal with and respond to initial general enquiries received by email, telephone or via the website

General:

  • Ability to use own initiative in managing workload without direct supervision
  • Ensure quality and information management systems are effectively managed
  • Coordinate the distribution of ET&D information throughout the Trust in targeted areas
  • To provide administrative support, where required, to the Education Council and its Sub-committees
  • Assist with the organisation of special events, launches and recruitment campaigns
  • Support the Development Manager and management team with recruitment when required, including completing staff recruitment planning forms, submitting job descriptions and coordinating interviews.  Also, arranging induction meetings for new starters
  • Weekly wage

    £161.70 - £311.85

  • Working week

    Monday to Friday, 9am to 5pm Includes 1 hour unpaid lunch

    Total hours per week: 35.00

  • Expected duration

    15 months

  • Date posted

    01-03-2021

  • Expected start date

    05-04-2021

  • Closing date

    12-03-2021

  • Standards

    Business Administrator

  • Apprenticeship level

    Advanced

  • Reference number

    VA1685359

  • Training Provider

    HAWK MANAGEMENT (UK) LIMITED

  • Location

    London


Requirements and prospects

Desired Skills

  • Previous administration experience
  • Experience working in a busy environment
  • Proficient in Microsoft in word and Excel
  • Excellent written and verbal communication skills

Personal qualities

  • Willingness to learn
  • Positive attitude
  • Attention to detail
  • Able to deal with confidential information
  • Able to problem solve
  • Ability to work to tight deadlines, and remain calm under pressure
  • Flexible
  • Physical fit as maybe asked to lift and move tables, chairs and equipment
  • Ability to use own initiative in managing workload without direct supervision
  • Good time management

Desired qualifications

GCSE A-C / 4-9 in English and maths or equivalent. We must have proof of these qualifications

Copy of certificates sent to us as part of your application process. Please send these to hello@hawktraining.com

Future prospects

This is a 15-month contract. You will be given the opportunity to apply for other roles within the Trust or for the same role on a full-time contract as part of progression and achievement from your apprenticeship programme.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
The Apprenticeship National Minimum Wage guide is updated every April (ANMW): https://www.gov.uk/national-minimum-wage-rates


About the Employer

Guy’s & St. Thomas’ NHS Foundation Trust.

Guy’s and St Thomas’ is one of the largest hospital trusts in the country, with around 13,200 staff; an annual turnover of more than £1.2 billion; and 1.2 million patient contacts a year. Our hospitals have a long and proud history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. We continue to build on these traditions and have a reputation for clinical, teaching and research excellence.

We provide a full range of hospital services for our local communities and community services for patients in Lambeth and Southwark. We also provide specialist services for patients from further afield, including cancer, cardiac, kidney, women’s and orthopaedic services, and we are home to the Evelina Children’s Hospital.

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends. We also have a positive approach to corporate social responsibility and are keen to engage our staff in an agenda that ranges from promoting environmental sustainability to the creation of local employment opportunities.

We are part of King’s Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between one of the world’s leading research-led universities and three of London’s most successful NHS Foundation Trusts. Our AHSC is one of only five in the UK and consists of King’s College London and Guy’s and St Thomas’, King’s College Hospital and South London and Maudsley NHS Foundation Trusts.

Employer

Guys and St Thomas NHS Trust

https://www.guysandstthomas.nhs.uk